Why Choose AEI Insurance Broking Group

We’re committed to meeting your needs and providing you with the solutions, so that you have business assurance, not just commercial insurance.

Committed to meeting your needs and providing you with the solutions.

Why choose AEI Insurance Broking Group? Because we’re committed to meeting your needs and providing you with the solutions, so that you have business assurance, not just commercial insurance.

We are uniquely positioned to manage the commercial insurance and risk protection requirements of businesses of all sizes and industry. Our dynamic business model is founded on the basic principles of client service, strong leadership, deep technical knowledge, and the integration of specialised resources.

We develop deep long-term relationships with our clients,

so that we truly understand your needs and can therefore add maximum value in this most critical area of business operation by providing the very best advice, cover and service. We aim to be more than just a supplier of insurance – we want to be a trusted business partner and advisor to our clients.

We manage everything for you -

so you can get on with business. We have the best people in the industry, who will manage all your insurance and risk protection requirements from start to finish – from advice, to options and recommendations, and ongoing service. We have dedicated claims specialists, and the expertise, capabilities and relationships to achieve the best claim outcome for you.

We have strength and resources of the national Austbrokers network

behind us, combined with our own brand of individualised attention, service excellence and commitment.

Austbrokers forms part of the publicly listed, AUB Group (ASX code – AUB).  Click on the link below to be directed to their website to see up to date information including the current share pricing.

We are a proud member of the National Insurance Brokers Association (NIBA).

Meaning we are bound by their Code of Conduct and Code of Practice resulting in a more transparent and professional insurance broking business compared to those businesses which do not subscribe to our industry representative.  NIBA lobbies and liases with our regulators on our behalf to ensure that we can focus on representing our customers and their interests.  Click on the link below to be directed to their website to see the most up to date information about NIBA’s movements.

We subscribe to the Australian Financial Complaints Authority (AFCA)

Who provide consumers and small businesses with fair, free and independent dispute resolution for financial complaints.  Should you have a complaint, you will be directed by AFCA to report your complaint in the first instance through AEI Insurance Broking Group’s Internal Dispute Resolution Process.  Should it remain unresolved, and the complaint falls within the AFCA terms of reference,  then the complaint can be progressed through their resolution process.  Click on the link below to be directed to their website to find out further information.