Our Approach

We are objective and always have your interests firmly in our sights.
We’re committed to providing you with business assurance, not just commercial insurance.

Our philosophy is quite simple -

First and foremost we work for you, our client.

We develop an in-depth understanding of your particular business circumstances and needs, structure the correct cover, and manage all aspects of your business risk and protection so that you can get on with what you know best – running your business.
In the event of a claim, we are there for you when you need us most – providing a demonstrable return on your investment in this most critical area of business.

In fact this is when we’ll work hardest for you, managing the situation in a time of crisis, and achieving the best possible claims outcome for you.
With our expertise, capabilities and relationships, we’ve achieved thousands of dollars for clients that would not have been possible otherwise.

Better Outcomes
for Your Business

Vision

  • To provide unique and value-added professional services in the commercial insurance broking sector.
  • We aim to do so by providing very high level customer service, blended with experience and commerciality with our customers best interest in mindset all times.
  • In the process of doing this, we wish to educate our customers and create a close partnership between our companies. Through continued education, good work practices, excellent customer service, we will both attract new clients and just as importantly retain our existing clients.

Values

  • AEI Insurance Broking Group is a dynamic commercial insurance broker whose core strength is its ability, through 35 years of experience of its principles, to assist any business with their general insurance needs no matter how small or large.
  • Our product knowledge is supported by our superior level of service, our partnership with a wide range of insurance companies, and our experience, efficient and professional staff.

AEI Group Values and Mission Statement

Core Values

  • Innovation
  • Quality
  • Partnership
  • Integrity
  • Service

Mission Statement

  • To provide insurance, financial and risk management services to our clients in an innovative and professional manner.
  • To work in partnership with our clients, colleagues and suppliers to support their growth.
  • To develop a distinctive, value added business culture with a commitment to excellence.