Claims Specialists

We are there for you when you need us most.

We are there for you when you need us most.

We are here to help, particularly when you need us most. Our dedicated Claims Team are committed to managing the claims process for you to ensure the best possible outcome.

The best course of action and advice

Ever increasing insurance premiums have added to the financial burden already being carried by Australian Transport Operators.
As a leader in the field of professional insurance solutions for the Heavy Transport Sector in Australia, Austbrokers AEI Insurance Broking Group have recognised this fact, and to counter this we have introduced a unique claims management division.

The aim of the claims division is to assist in keeping our client’s claim costs to a minimum, and where possible, avoid claims being lodged against the policy. We do not take the easy option of lodging each and every claim with the insurer. Our claims division can actively attempt recovery of losses of every kind when the Third Party is liable for the accident. Claims that fall below insurance policy excesses can also be handled by Austbrokers AEI Insurance Broking Group Claims Division.

Heavy Motor Claims Specialists
with a combined experience of
more than 50 years

We are fully aware of the needs of our clients once a claim arises. Essential ingredients such as urgency and understanding of the transport industry, make the difference when an AEI Insurance Broking Group Claims Manager provide your claims with the personal attention they require.